Cookie Policy

Cookie declaration last updated on 23/05/2018

Our website uses cookies. These are very small text files used to identify our customers to our web servers. These cookies will not be used to infringe on our customers privacy and will only be used to track our customer’s use of the site and to enable us to customise the experience of visiting our site for our customers.

The specific names and types of the cookies may change from time to time. In order to help you better understand this Policy and our use of such technologies we have provided the following limited terminology and definitions:

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

Cookies – Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognise a particular device or browser. There are several types of cookies:

  • Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
  • Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
  • First-party cookies are set by the site you are visiting.
  • Third-party cookies are set by a third party site separate from the site you are visiting.

Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.

Our uses of cookies fall into the following general categories:

  1. Operationally Necessary. We may use cookies,  that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions;
  2. Performance Related. We may use cookies, to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools;
  3. Functionality Related. We may use cookies, that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

Cookies this site uses

Google Analytics – Cookies

Cookie Name Expiration Time Description
_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.

Wordfence Security – Cookies

Cookie Name Expiration Time Description
wfvt_XXXXXXX 30 minutes Analysing user behaviour.
wordfence_verifiedHuman 24 hours Used for the security of the website.
wfwaf-authcookie-XXXXXXX 24 hours Used to authenticate a user login request.

WordPress – Cookies

Cookie Name Expiration Time Description
wordpress_logged_in_XXXXXXX When the browsing session ends Contains the user’s unique session ID in order to maintain the user’s state (eg. logged in/out) and any related preferences/settings.
wordpress_sec_XXXXXXX  When the browsing session ends Contains the user’s unique session ID in order to maintain the user’s state (eg. logged in/out) and any related preferences/settings.
wordpress_test_cookie  When the browsing session ends Contains the user’s unique session ID in order to maintain the user’s state (eg. logged in/out) and any related preferences/settings.
wp-settings-[UID] 24 hours This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-time-[UID] 24 hours This is used to customize your view of admin interface, and possibly also the main site interface.

 

WooCommerce – Cookies

Cookie Name Expiration Time Description
woocommerce_cart_hash 24 hours Stores an encoded string representing the contents of the WooCommerce shopping cart
woocommerce_items_in_cart 24 hours Records if there are any items in the WooCommerce shopping cart
wp_woocommerce_session_XXXXXX 48 hours The cookie contains information identifying the customer and session expiration time.
For guest shoppers this a randomly generated cryptographically strong ID.

 

PayPal – Cookies

 

Cookie Name Expiration Time Description
LANG 24 hours Remembers language preferences.
X-PP-K 1 month Allows users to process their payment.
X-PP-SILOVER 24 hours Allows users to process their payment.
cookie_check 24 hours Tests whether the browser has cookies enabled.
enforce_policy 1 month GDPR EU policy for Paypal
ts

tsrce

3 Years

24 hours

When making a payment via PayPal these Cookie are issued – PayPal session/security
x-pp-s When the browsing session ends Used when using Paypal payment method

 

Other – Cookies

 

Third Party Name Cookie Name Expiration Time Description
WP Smush _drip_client_6994213 When the browsing session ends Remembers previous actions when browsing a page again during the same session.
vchideactivationmsg_vc11 1 month Enables to send messages from contact form.
devicePixelRatio, 1 week This cookie records your device’s pixel ratio.
GDPR gdpr[allowed_cookies]

gdpr[consent_types]

gdprprivacy_bar

When the browsing session ends GDPR consent cookies. These cookies tell our system what GDPR options you have enabled.
Tidio chat_app_session

appLang

__cfduid

amplitude_id_1{Hash}

When the browsing session ends These cookies randomly generate a number that identifies your browser and stores data on your live chat session.
Jetpack jetpackState[message] When the browsing session ends Stores the state message passed back to the user across requests
regarding module activation.
Square _connect_js_csrf 1 hour Protects online card payment provider from cross-site-request-forgery attack

 

If you would like to opt-out of all cookies, you may do so by blocking, deleting, or disabling them as your browser or device settings. You can opt-out of cookies from our website only, by accessing your member profile settings and selecting opt-out of cookies. Please note the blocking and deleting of some cookies, may affect your user experience of the UKQU.co.uk website.

For further information on deleting, disabling or blocking cookies, please visit AboutCookies.org.

For browser-specific information on how to adjust cookie configurations on the following browsers, please click on the relevant link below:

– Internet Explorer 5

– Internet Explorer 6  

– Internet Explorer 7

– Internet Explorer 8  

– Internet Explorer 9

– Firefox

– Chrome

– Safari

– OSX/Mac OS

– iOS